Peace of Mind that Systems are Always Online and Working

NetProtect specializes in physician practices and understands the implications of our systems functioning properly and not being down. They provide us with peace of mind that our system is always online and working. We can depend on them for timely responses.  Their technicians have an in-depth knowledge of all things IT and understand what our needs are and can fix anything.  Always Reliable and would highly recommend Charles and his team.

Mary Hudelson, MD Family Allergy and Asthma Care Center

Tailored & Proactive Services Provided in an ever-Changing World of Healthcare & IT 

Charles, the owner, and his team truly focus on comprehensive and timely customer service. Their tracking portal is very helpful and streamlines our support requests. NetProtect has tailored its services to meet the needs of our practice and has been very proactive in the ever-changing world of Healthcare and IT Support. They have helped us navigate through some very challenging technological issues. Charles has created a company that offers excellent IT Services from routine computer/software maintenance, integration of new hardware or software, assistance with equipment relocation requirements, responding to emergencies which inevitably arise, as well as planning for future technology developments.  We are very pleased with the NetProtect team as they continue to prioritize doing what is right for their clients. It has been wonderful to work with them through the years!

John Meiser, MD Allergy and Asthma Center of Texas

NetProtect is Available Right Away and Quickly Resolves Issues

We don’t have to worry about IT issues often.  If something comes up, NetProtect is available right away to quickly resolve the issue.  We have found the staff to be very kind, genuine, helpful, and easy to work with.  This includes the owner, Charles, which goes to show, “it starts at the top”.  All the IT Experts are very helpful and easy to work with, including CJ who has worked for the company for many years.  The stability of long tenured employees says a lot.  If you are looking to make a change, “Do It” because you won’t be disappointed.  It is a relief to have all our IT issues handled well and in a timely manner.  We have worked with them for the past 9 years and are very happy with them.

Roshni Foster, M.D., Ph.D. North Texas Allergy & Asthma Center

Knowledgeable and Quick to Find Solutions

NetProtect has provided me with “peace of mind”.  I know that whenever I am having IT issues, the IT technicians are available to help resolve the issue.  They are knowledgeable and quick to find a solution.  I like the fact that much of the work can be performed remotely; decreasing the amount of time it takes to get the system up and running again.  Charles has always been mindful that we are a small business, and he works to find affordable options when replacing equipment or setting up your network.  I would recommend NetProtect as they are quick to respond and pay attention to overall costs.

Dr. Pooja Paranjpe, MD North Dallas Allergy & Asthma Center